Terms and Conditions

JK Wedding Rings hopes that you are completely satisfied with your purchase, so if there is anything about the item or service provided that is not to your liking then please contact us and we will do our very best to correct whatever is wrong. It is very important that customers are satisfied as this is what a good business is based on and what I have always concentrated on in 33 years of trading.

These Terms and Conditions do not affect your statutory rights.

Accuracy of descriptions

Each ring (except plain wedding bands) is individually measured before being listed on this website but after being sized to your finger size, these measurements may alter slightly. All measurements are therefore approximate and are for guidance only.

Returns

Each ring made by JK Wedding Rings is created with great care, to ensure a high quality of manufacture.

If any ring supplied by JK Wedding Rings is faulty due to a manufacturing fault, then upon return to JK Wedding Rings, if found faulty due to a manufacturing fault then a repair or a full refund or a replacement will be made (this will be your choice).

If any ring supplied by JK Wedding Rings is damaged by you then it is not the fault of JK Wedding Rings and the ring will be returned to you and a refund will not be given.

If you cancel an order before JK Wedding Rings has sent the item to you, then a refund will be made but please bear in mind that fast delivery is likely so there will be little time to cancel.

To cancel an order after JK Wedding Rings has sent the item to you please preserve all items and packaging in their original condition and contact JK Wedding Rings immediately. Instructions will be given as to the best way to return the item. You will have to pay the return postal cost.

14 day money back guarantee

You may return any ring bought from JK Wedding Rings in the last 14 days (from the date of being delivered). To return a ring please contact JK Wedding Rings within 14 days of receipt. Instructions will then be given as to how to return the ring. The ring and the ringbox it came in must be in their original condition upon receipt by JK Wedding Rings. If they are undamaged and the ring has not obviously been worn regularly, then a full refund of the original amount charged will be given. You will have to pay the return postal cost. If the ring is damaged or shows sign of being worn regularly then a refund will not be given and the ring will be returned to you.

Finger sizes

If your finger size is out of the range stated on that ring's product page, then a ring will need to be made specially for your size. It will not be the same price as the one listed, and a new price will be given. Any of the rings listed can be made to any finger size out of the range but need to be made that size from early in the manufacturing process to make sure it is the correct shape etc.

A delivery estimate will be given by email upon request at any time between order and delivery time.

Delivery


All prices are subject to delivery charge.

Delivery will be by Royal Mail Special Delivery. This is the service which is most used by Jewellers as the contents are insured in case of the loss of the parcel in the postal system. It covers almost anywhere in the UK.

When you have ordered your ring, it will be sized to your finger size or one made specially for your fingersize if necessary and then sent to you as soon as possible. In normal cases this will be 5 to 7 working days for one that is being sized or up to 21 days for one that has to be made . If while you are waiting you want to know the progress of your order please email JK Wedding Rings and an answer will be promptly given as to progress. You will be emailed along the way anyway.

Prices

All prices include VAT.

JK wedding Rings produce wedding bands to a high standard of quality and workmanship.

Terms & conditions for Bridal Jewellery & Tiara’s

Jk Wedding Rings aim to please, however, should you need to return your item(s) to us, we do ask that you, the buyer, contact us within 48 hours of  receipt of the item(s), for exchange.

If your item(s) is to be returned send an email to info@jk-wedding-rings.co.uk advising us of your intention.

All items returned to JK Wedding Rings must be unused and in their original packaging.

Earrings are always non-returnable, due to safety reasons.

JK Wedding Rings recommend that when you return your item(s) that you send via the Royal Mail recorded delivery service.

You, the buyer, are responsible for the item(s), until they have been returned to JK Wedding Rings.

Once we are satisfied with the condition in which the item(s) are received, then an exchange can be made.

All sales of bridal jewellery and tiaras are non-refundable, unless there is a  manufacturing fault or mis-structure.

Delivery information

All orders are dealt with as soon as possible, usually between 3-5 working days, depending on stock availability*
A signature is required.

Standard delivery £3.99, via Royal Mail

Next day deliveries are delivered to you before 2pm the next working day
All orders must be placed before 2pm*
A signature is required.

Next Day Delivery £6.99, via Royal Mail

* This can vary slightly but JK Wedding Rings will do their very best to meet your delivery time.

Jk Wedding Rings aim to please, however, should you need to return your item(s) to us, we do ask that you, the buyer, contact us within 48 hours of receipt of the item(s), for exchange.

If your item(s) is to be returned send an email to info@jk-wedding-rings.co.uk advising us of your intention.

All items returned to JK Wedding Rings must be unused and in their original packaging.

Earrings are always non-returnable, due to safety reasons.

JK Wedding Rings recommend that when you return your item(s) that you send via the Royal Mail recorded delivery service.

You, the buyer, are responsible for the item(s), until they have been returned to JK Wedding Rings.

Once we are satisfied with the condition in which the item(s) are received, then an exchange can be made.

All sales of bridal jewellery and tiaras are non-refundable, unless there is a manufacturing fault or mis-structure.